Frequently asked questions

Redwell offers you a professional consulting regarding infrared heaters. Our answers to frequently asked questions.

Are infrared waves dangerous?
Infrared waves have surrounded us for thousands of years, from the sun and from fires and stoves. Unlike UV, Gamma or X-rays, infrared waves are completely harmless.
What is the difference between Infrared and normal convection heating?
The main difference is that convection heaters (radiators, fan heaters, storage heaters etc.) heat the air, whereas infrared heats solid objects - the walls, floor, ceiling, furniture and people.
How much does it cost to run?
As infrared heats the fabric of the building and solid objects rather than the air, the heat is stored for much longer. The energy loss through ventilation is significantly lower. Another advantage of this type of heating is that it dries out damp walls and therefore improves the u-value (heat transmission coefficient) so less heat is lost through the walls. These factors result in low energy usage compared to other forms of heating. Unfortunately, this relatively new form of heating is not widely recognised yet and sometimes is not differed from other forms of electric convection heating. Thus, the power consumption of our infrared heaters is often incorrectly equated to other forms of electric heaters, which have much higher energy usage.
How much does it cost to set up?
For Redwell heating you do not need a boiler, pipe work or fuel storage facilities that are required for gas, oil or solid fuel heating systems, so the installation is much simpler and quicker. Furthermore, there are no maintenance or servicing costs. We will be happy to provide you with a quote, please contact your local Redwell Distributor!
What about health?
A major advantage of infrared heating is that air is not used as the medium for transporting the heat. There is less air movement which reduces the amount of dust lifted into the air. The result of this is you have far less dust and allergens in the air we breathe. The air is cooler which also helps breathing. Another factor to consider is the drying out of damp walls. As described above, infrared heats the walls and not the air so mould and mildew is prevented which in turn improves the air quality. Also by heating the fabric of the room there is very little temperature difference between floor and ceiling. With convection heating systems all the warm air is lost up near the ceiling and the floor is cold. With Redwell you have a pleasant temperature throughout the room and no cold feet!
What is the difference between Redwell and a tiled stove?
Basically, the effect - heating through infrared waves – is the same, but Redwell heaters produce the heat from electricity. The surface temperature of the tiles and our heaters are similar - approximately 95 degrees.


If there are any questions left, don't hesitate asking! The Redwell team is available for your individual questions and consulting!

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